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Customer Feedback Form

We value our business relationship with you and want to thank you in advance for providing us your valuable feedback. This feedback form is not just a measure how we are are doing, but ways in which we can improve our service to you.

This questionnaire is based on a rating system from 1(Poor) to 5(Excellent), 3 being an acceptable level of service. In the questions below, kindly choose the rating that best reflects the way Bolt Master and our employees met your needs.
CEO

Your Name?*:

Company*:

Address*:

Contact Nos.*:

E-mail address*:

Items Supplied*:

Were the staff responsive?*:

How do you rate the response time for our staff against your enquiries?*:

Were the sales team knowledgeable?*:

Was the work completed on time?*:

Were the products supplied of specified quality?*:

Response to complaint handling?*:

Wound you use BOLTMASTER's services again?*:

Any Additional Comments that you may have?:

We value your feedback and it is our foremost duty to provide solutions to problems you might have. Kindly spare us a moment of your precious time and give us your inputs to enable us become more useful to you.

Team BOLTMASTER